Frequently Asked Questions
Everything you need to know about your My Morning Jacket experience.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items. Simply visit our returns portal with your order number to start the process.
How can I track my order?
Once your order ships, you will receive an email with a tracking link. You can also log into your account on our website to view your real-time shipping status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your products ethically sourced?
Yes, we prioritize working with manufacturers who follow fair labor practices and utilize sustainable materials whenever possible to ensure high quality and social responsibility.
Can I change or cancel my order after it's placed?
We process orders quickly, but if you contact our support team within 1 hour of placement, we will do our best to accommodate changes or cancellations.